PRODUCTION AND SHIPPING- Processing Time: 5 business days.- Delivery time: 5 - 7 business days for standard US shipping- Occasion shipping: During peak seasons, orders may take longer to ship out.- All orders have the tracking number. REPLACEMENT AND RETURN POLICYWe attach great importance to customer satisfaction after purchase, so please contact us to get the best help if the item you received has one of the following conditions:- Design mistake: design is not the same as what we describe.- Low quality: blurred or missing printed image.- Scratched, broken during delivery.We do not refund or exchange in the following cases:- Your order did not arrive due to subjective reasons (i.e. not being at home to receive the order, providing the wrong shipping address, not picking up the packages as asked).- Your order did not arrive due to objective reasons out of our control (i.e. your country's customs are not clear, natural disaster, the tracking system shows 'delivered', got lost after being shipped into your mailbox).- In case over 15 days since you get your items.